Contacts & Resources
Discount Window & Payment System Risk Contact Information for Philadelphia
General Inquiries
Discount Window Office Hours
8:00 a.m. - 7:00 p.m. (ET)
Discount Rates:
Collateral Email:
General Contact Email:
(800) 372-2011
Toll Free Phone
Paycheck Protection Program Liquidity Facility (PPPLF)
Contact Information
The following contact information is to be used when submitting PPPLF related documents.
PPPLF Email:
PPPLF Phone:
Resources and Information
How To Guide
Tips for completing required Borrowing Documents.
Discount Window OC-10
Agreements
Letter of Agreement
The Letter of Agreement evidences an institution's acceptance of the terms and conditions in Operating
Circular No. 10.
Certificate
The Certificate will provide the Federal Reserve Bank all of the information needed to make an effective
UCC-1 financing statement filing against the Borrower.
Authorizing Resolution for Borrowers
The Authorizing Resolutions for Borrowers evidences an institution's authorization to borrow from and
pledge assets to a Reserve Bank.
Official OC-10 Authorization List
The Official OC-10 Authorization List is a list of individuals, including their titles, who are
authorized to borrow and/or pledge and withdraw collateral, as specified in the institution's
Authorizing Resolution for Borrowers.
Correspondent Letter of Agreement
If your institution does not have a Federal Reserve account, please select a correspondent to receive
Discount Window advances and make payments on behalf of your institution.
Borrower-In-Custody (BIC) Loan Collateral
Guidelines
Provides information on the Third District's Borrower in Custody Program
Mailing Address:
Credit and Risk Management Division, 7th Floor
Federal Reserve Bank of Philadelphia
Ten Independence Mall
Philadelphia, PA 19106-1574