Contacts & Resources

Discount Window & Payment System Risk Contact Information for Dallas

Resources and Information

BIC Application
The 11th District's application to join the Borrower-in-Custody of Collateral (BIC) Program [130K;PDF]

BIC Frequently Asked Questions
Information for the 11th District's Borrower-in-Custody of Collateral (BIC) Program [360K;PDF]

Sending Secure Email
User guide to send secure email to 11th District Staff [199K;PDF]

General Inquiries

Discount Window Office Hours
Monday - Friday
8:00 a.m.- 5:30 p.m. (CST)

Discount Rates:

(877) 682-3256

Toll Free Phone

(214) 922-5334

Fax Number

Mailing Address:
Credit and Risk Management/3rd Floor
Federal Reserve Bank of Dallas
2200 North Pearl Street
Dallas, TX 75201-2272