Contacts & Resources

Discount Window & Payment System Risk Contact Information for Dallas

Mailing Address 
Credit and Risk Management/3rd Floor
Federal Reserve Bank of Dallas
2200 North Pearl Street
Dallas, TX 75201-2272

Office Hours Monday - Friday
8:00 a.m.- 5:45 p.m. (CST)
Discount Rates Discount Rates
Toll-Free Phone (877) 682-3256
Fax Number (214) 922-5334
Paul T. Elzner,  Vice President and Discount Officer (214) 922-5590
Roger Camp,  Director - Credit & Risk Mgmt (214) 922-5325
 Zach Hunt, Assistant Director - Credit & Risk Mgmt (214) 922-5335
Discount Window Loan Requests
Toll-Free Phone (877) 682-3256
OC-10 Legal Agreements, Collateral and Pledging Arrangements and Inquires
Deborah Lynch (877) 682-3256
Kedra Lilly (877) 682-3256
Hanna Park
(877) 682-3256
Julieta Ezeiza (877) 682-3256
Payment System Risk Operations
Linda Pierce (214) 922-5340 
James Smith (214) 922-5585 

Resources and Information
BIC Application The 11th District's application to join the Borrower-in-Custody of Collateral (BIC) Program [130K;PDF]
BIC Frequently Asked Questions Information for the 11th District's Borrower-in-Custody of Collateral (BIC) Program [360K;PDF]
Sending Secure Email   User guide to send secure email to 11th District Staff [199K;PDF]