Contacts & Resources

Discount Window & Payment System Risk Contact Information for Richmond

Paycheck Protection Program Liquidity Facility (PPPLF)
Contact Information

The following contact information is to be used when submitting PPPLF related documents.

PPPLF Phone:

(855) 833-2465

General Inquiries

Discount Window Office Hours
8:30 am - 7:00 pm ET (or until the close of Fedwire)

Discount Rates:

Discount Window Email:

(800) 526-2036

Toll Free Phone

Resources and Information

Instructions for Completing Agreements - Richmond
Instructions to assist in completing Operating Circular 10 documents. 

Official OC-10 Authorization List
The Fifth District's Discount Window Authorization List. 

Authorizing Resolutions
The Authorizing Resolutions for Borrowers evidences an institution's authorization to borrow from and pledge assets to a Reserve Bank. 

Letter of Agreement
The Letter of Agreement binds an institution to the requirements of OC-10.

The certificate provides the information necessary to make an effective UCC-1 financing statement filing. 

Letter of Agreement to Correspondent
If an institution chooses not to have a Federal Reserve account, it must designate a correspondent's account to receive loans and payments on its behalf by executing this agreement. 

Agreement for Third-Party Custodian to Hold Collateral
This agreement allows an institution to designate a third party custodian to provide collateral custody services in connection with the Discount Window. 

Seasonal Application Form
This application is used to determine your institution's eligibility for the Seasonal Lending Program (SLP).

Seasonal Data Collection Form
The loans and deposit data you submit will be used as the basis for determining your institution's projected seasonal borrowing qualification. 

BIC Establishment Guidelines
Reference for institutions setting up a new BIC arrangement with the Fifth District. 

BIC Electronic Loan Collateral Guidelines
Guidelines for institutions pledging electronic collateral to the Federal Reserve Bank of Richmond.

BIC Collateral Certification
BIC program participants are required to complete the BIC Audit Certification prior to enrollment in the BIC program, and on an annual basis thereafter. 

Pledge Listing Template
This template should be used as a guide in developing the pledge listing to be submitted to the Federal Reserve Bank of Richmond on a monthly basis. 

Mailing Address:
Federal Reserve Bank of Richmond
Credit Risk Management
13th Floor
P.O. Box 27622
Richmond, VA 23261