Contacts & Resources

Discount Window & Payment System Risk Contact Information for Cleveland

Resources and Information

Operating Circular 10 (OC 10)
OC 10 contains the terms under which an entity can obtain Advances from, incur Obligations to, or pledge Collateral to a Federal Reserve Bank

Official OC 10 Authorization List (FRB Cleveland)
The 4th District's Discount Window list of individuals authorized to borrow and/or pledge collateral

Official OC 10 Authorization List-Instructions
The 4th District's instructions for completing their OC 10 Authorization List

OC 10 Required Agreements
The 4th District's agreements required to establish a Discount Window relationship

OC 10 Required Agreements-Instructions
The 4th District's instructions for completing their OC 10 Required Agreements

Borrower-In-Custody(BIC) Information (Discount Window and Collateral Tab)
Information on the 4th District's Borrower-In-Custody program, including the following:

  • BIC Guidelines
  • BIC Pledge Transmittal / Withdrawal Forms
  • BIC Certifications / Applications
  • Seasonal Credit Application
  • Category Code Alignment Reference Table
  • ALD Loan Template

Collateral Information and Margins Table
Discount Window collateral margins and Guidelines

Federal Reserve Secure Message Center
FRSecure login / registration page

Paycheck Protection Program Liquidity Facility (PPPLF)
Contact Information

The following contact information is to be used when submitting PPPLF related documents.

PPPLF Phone:

(855) 833-2465

General Inquiries

Discount Window Office Hours
Monday - Friday
8:00 a.m. - 7:00 p.m. (or until close of Fedwire)

Discount Window / Payment System Risk Email:

Current Discount Rates:

(888) 719-4636

Toll-Free Phone

(216) 579-2205

Fax Number

Mailing Address:
Credit Risk Management
Federal Reserve Bank of Cleveland
P.O. Box 6387
Cleveland, OH 44101-1387

Physical Address:
Federal Reserve Bank of Cleveland
1455 E. 6th Street 
Cleveland, OH 44114